Refer to the information that matches the issue you're having.
The summary doesn't appear
In this case, the summary is taking time to generate. Please check again later.
An error message saying "Song not found" appears or the app doesn't respond when I tap a song title
The song appearing in the summary may not be ranked in the current chart due to the chart being updated.
Also, if you tap a song title but you're not taken to the relevant song in the chart and no error message appears, some kind of issue may be occurring. If you're still having the issue after some time has passed, please contact us via
this Inquiry Form.
Note: Please change the language settings on your device to Japanese before accessing the Inquiry Form, then make sure that
LINE MUSIC is selected for the Service.
Let us know if we can make it better.
Note:
- Do not enter any personal information.
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